Job Duties Include:
- Support Client Advisors throughout the selling process, including retrieving and returning merchandise and assisting with point-of-sale transactions.
- Serve as a professional and welcoming point of contact for clients, both in-person and through phone, email, and text communication.
- Utilize clienteling and operational systems to support a seamless and elevated customer experience.
- Partner with management to maintain visual merchandising standards throughout the day and support communication with the Visual Merchandising team as needed.
- Collaborate with the sales and management teams to ensure the sales floor remains fully replenished and presentation standards are upheld.
- Maintain waitlists and pre-order tracking logs.
- Support all cash wrap operations, including handling transactions, processing returns, and clearly communicating store policies.
- Ensure the boutique is properly stocked with office, shipping, and operational supplies to support daily business needs.
- Partner with management and stock teams to support aftercare and repair processes, ensuring requests are managed efficiently and accurately.
- Assist with operational tasks including data entry, waitlist management, stock inquiries, boutique organization, and general upkeep.
- Support stockroom operations, including receiving and unpacking deliveries, transfers, returns, and inventory organization.
- Maintain awareness of incoming product shipments and assist in preparing the stockroom accordingly.
- Adhere to all company operational policies and procedures.
Job Qualifications Include:
- Prior experience within luxury retail, hospitality, or a customer-facing environment preferred.
- Passion for luxury retail and delivering an elevated client experience.
- Comfortable performing the physical requirements of the role, including standing for extended periods, lifting up to 30 lbs., climbing ladders, and moving boxes as needed.
- Experience within a luxury or multinational environment is a plus.
- Strong professionalism, discretion, and ability to maintain confidentiality.
- Proficiency with computer systems and retail technology platforms.
- Team-oriented mindset with a flexible, positive, and proactive attitude.
- Demonstrates initiative, reliability, accountability, and a “no task is too big or too small” approach.
- Adaptable and able to thrive in a dynamic, fast-paced retail environment.
- Strong organizational, communication, and follow-through skills with exceptional attention to detail.
- Passionate about client service and building positive customer interactions.
- Ability to work a flexible schedule, including evenings, weekends, and holidays, based on business needs.
Salary:$23/hr
The description above is intended to describe the general nature and level of work being performed and is not an exhaustive list of all duties, responsibilities, and qualifications required.
While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you!
If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. This role may also be eligible for additional compensation including incentive pay, discretionary bonuses, and a comprehensive benefits package, details of which will be provided during the hiring process.
Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, marital or veteran status, disability, genetic information, or any other protected status under applicable law.
We will provide reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation during the application or hiring process, please contact HR@pyramidcg.com
For positions subject to “Fair Chance” laws (including but not limited to California, Colorado, New York City, Los Angeles, and other jurisdictions), PCG will consider qualified applicants with arrest and conviction records in a manner consistent with applicable law.
Please refer to our website: www.pyramidcg.com for access to our Right to Work and E-Verify.
