Client FAQ
Welcome to PCG's Client FAQ page! We have curated a list of the most common questions that we receive from clients and potential clients that we have worked with over the years. If you do not see your question below, please contact us so we can assist you.
Jump to a specific section: About Pyramid Consulting Group Candidates & Staffing Process Working with a Staffing Agency
About Pyramid Consulting Group
What types of roles can you help me staff?
Pyramid Consulting Group staffs temp, temp to perm, and perm roles across multiple industries including Retail, Fashion, Beauty, Events & Experiential Marketing, eCommerce, Hospitality, Human Resources, Marketing & Communications, Accounting & Finance, Administration, and Supply Chain. To learn more about specific roles or industries, please contact us to discuss.
How do I start using PCG’s services?
To begin working with PCG, contact us to let us know what services you are interested in partnering with us on. Whether you are looking to utilize our payroll services or staffing services, PCG is here to act as an extended arm of your business.
What should I do if I need last-minute staffing help?
PCG is happy to help you with last-minute staffing needs or changes! The first step is to contact us by filling out the form on our website or emailing us at info@pyramidcg.com. Let us know what you are looking for and your timeline, and we will let you know how we can help.
Do you offer payrolling services?
Yes, Pyramid Consulting Group offers payroll services for all employees including freelancers, project-based assignments, and outsourced payroll employees. Our team can manage your employees' benefits, W-2s, onboarding/offboarding, and much more while offering you reports tailored specifically for you. Contact us via our website or email info@pyramidcg.com to get started.
What other services does PCG offer?
Pyramid Consulting Group offers a multitude of services that will help us act as an extended arm of your business. Our staffing solutions include direct hires, temp hires, Fractional Leadership, RPO, MSP, and payrolling services. PCG is also able to work with our clients to develop a custom solution to meet your needs. For more information or to get started contact us via our website or email info@pyramidcg.com.
Candidates & Staffing Process
How do you screen candidates before recommending them?
At Pyramid Consulting Group, our recruiters meet with all candidates to discuss their experience, career goals, and any roles that they are interested in. Based on conversations information provided by our clients, the recruiters determine if the candidate is the right fit. If the candidate will be on PCG’s payroll, we will also do a background check on your behalf.
How long does it typically take to fill a role?
The length of time that it takes to fill a role is dependent on many factors. These factors include the type of role, any deadlines (such as an event), how quickly PCG and the client are able to schedule interviews, etc. If you would like more information on the PCG process or how long it would take to fill a specific role please email info@pyramidcg.com.
Can I request the same candidate again for future roles?
Yes! If you had a positive experience with one of our candidates and would like to work with them again, you can request them for a new role. PCG will then reach out to the candidate to see if they are available and/or interested.
What happens if a candidate isn’t a good fit?
To help you protect your investement,
Pyramid Consulting Group offers placement guarantees. If you need to reevaluate the placement within a set period of time, PCG will assist you in replacing the employee at no added cost. If you are outside of that window, then your contact at PCG will be able to provide more information on how you can proceed.
Working with a Staffing Agency
What is the benefit of working with a staffing agency?
There are many benefits to working with staffing agencies like Pyramid Consulting Group. By partnering with PCG you will gain access to our vast network of professionals, save time and reduce hiring costs, and gain industry/market insight. PCG works to become an extended arm of our clients’ businesses helping them to scale their workforce while still being able to focus on their business needs.
How much does it cost to use a staffing agency?
Costs to work with PCG vary depending on the services that your company is looking to use, for a better understanding of cost, please contact us so we can discuss your needs and how we can help! You can contact us via our website or email info@pyramidcg.com.