This is a full-time permanent retail position starting ASAP. Candidates should be able to work a flexible retail schedule, including weekends and holidays as needed.
Job Duties Include:
- Deliver an exceptional luxury client experience while representing the brand's heritage, craftsmanship, and High Jewelry collections.
- Develop and maintain long-term relationships with local and international clientele through proactive clientelling, personalized outreach, and follow-up.
- Drive sales performance by identifying client needs, styling and presenting fine jewelry and High Jewelry pieces, and cultivating repeat business.
- Build a strong network of VIC, HNW, and UHNW clients, with a focus on client retention and lifetime value.
- Partner with boutique leadership to achieve individual and store sales goals, KPIs, and client development objectives.
- Support private appointments, exclusive events, and High Jewelry presentations.
- Maintain expert knowledge of product collections, gemstones, craftsmanship, and brand storytelling to confidently educate clients.
- Ensure boutique standards are upheld through operational excellence, inventory accuracy, visual merchandising, and adherence to security procedures.
Job Qualifications Include:
- 2+ years of luxury jewelry, fine jewelry, watches, or High Jewelry sales experience preferred.
- Proven success building and maintaining a loyal client base through strong clientelling and relationship management.
- Fluency in Arabic and English required, with the ability to serve an international luxury clientele.
- Experience working with high-net-worth and ultra-high-net-worth clients in a luxury retail environment.
- Demonstrated ability to achieve and exceed sales goals while delivering exceptional customer service.
- Strong understanding of luxury selling techniques, client development, and boutique operations.
- Excellent communication, interpersonal, and presentation skills.
- Passion for luxury craftsmanship, jewelry, gemstones, and client experience.
- Flexible availability including evenings, weekends, and holidays as business needs require.
- Ability to lift up to 50lbs (unless otherwise noted by client) and the ability to stand for duration of shift.
The description above is intended to describe the general nature and level of work being performed and is not an exhaustive list of all duties, responsibilities, and qualifications required.
While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you!
If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. This role may also be eligible for additional compensation including incentive pay, discretionary bonuses, and a comprehensive benefits package, details of which will be provided during the hiring process.
Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, marital or veteran status, disability, genetic information, or any other protected status under applicable law.
We will provide reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation during the application or hiring process, please contact HR@pyramidcg.com
For positions subject to “Fair Chance” laws (including but not limited to California, Colorado, New York City, Los Angeles, and other jurisdictions), PCG will consider qualified applicants with arrest and conviction records in a manner consistent with applicable law.
Please refer to our website: www.pyramidcg.com for access to our Right to Work and E-Verify.
