Our client, a prestige beauty brand, is seeking a hands-on, detail-oriented Quality Manager to oversee daily Quality Assurance and Quality Control operations at its manufacturing facility in the Piedmont Triad metropolitan area in North Carolina. This is a full-time, onsite opportunity requiring five days per week in the facility.
The ideal candidate has QA/QC experience within a cosmetics, chemical, pharmaceutical, biotech, or related regulated manufacturing environment, with a strong understanding of GMP compliance, quality systems, and analytical laboratory testing. Experience with HPLC is particularly valuable. This role will oversee quality processes, product testing and release, investigations, audits, and continuous improvement initiatives while partnering closely with internal manufacturing, R&D, and corporate quality teams to maintain product quality and regulatory compliance.
Job Duties:
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Oversee all daily Quality Assurance and Quality Control (QA/QC) operations, including product release testing, scheduling, incoming material inspections, Nonconforming Material Reports (NCMRs), and corrective action activities.
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Partner with the VP of Manufacturing Operations at Virtue Labs to plan and execute short-, mid-, and long-term quality objectives, focusing on product quality, continuous improvement, and regulatory compliance.
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Lead the review of nonconforming products, conduct investigations, and recommend appropriate product dispositions and corrective actions.
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Conduct trend analyses and interpret data related to product failures, quality issues, and customer complaints.
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Ensure products manufactured by Virtue Labs are properly reviewed and released within established timelines to meet business and operational objectives.
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Establish and implement appropriate inspection and testing requirements, methods, techniques, equipment, and facilities.
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Maintain accurate and complete quality documentation and records.
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Lead internal audits and identify opportunities to improve quality processes, procedures, and systems.
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Collaborate with Engineering and Production teams to execute validation activities.
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Serve as a liaison with external parties on Quality Management System matters and act as a primary or secondary host during regulatory audits.
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Lead Supplier Corrective Action Requests (SCARs) in partnership with Procurement, ensuring thorough root cause analysis and effective corrective action implementation.
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Ensure site-wide compliance with the Quality Management System, applicable regulations, and Good Manufacturing Practices (GMP).
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Implement and oversee employee quality system training to maintain GMP compliance.
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Establish and maintain collaborative working relationships with COMBE Corporate Quality and Regulatory teams, as well as colleagues across the Virtue Labs facility.
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Develop and execute Quality Management Plans for new product development initiatives and quality improvement projects.
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Partner with Research & Development (R&D) on the development of new products and formulas, ensuring quality is incorporated throughout the development process and design control requirements are consistently met.
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Support the verification and validation of new products, processes, and equipment.
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Assist with product transfers and provide Quality System training to support the transition from product design to production.
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Lead the implementation, maintenance, and ongoing review of quality policies, procedures, systems, and strategies in alignment with corporate quality standards and GMP requirements.
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Drive continuous improvement across Virtue Labs production processes using data gathered through validation activities, trend analyses, and other quality studies.
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Develop and monitor metrics to identify and prioritize opportunities related to process control, risk reduction, and cost improvement.
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Maintain a clean and safe work environment by identifying potential hazards and recommending corrective actions as needed.
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Follow proper lifting and material-handling techniques and promptly report work-related injuries to Human Resources.
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Maintain a cooperative, professional, and collaborative working relationship with co-workers, supervisors, and external stakeholders.
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Read, understand, and follow all applicable Standard Operating Procedures (SOPs), Manufacturing Instructions (MIs), and Quality Instructions (QIs) for assigned functions.
Role Qualifications:
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Bachelor's degree in Biology, Chemistry, Engineering, Biotechnology, or a related scientific field.
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3+ years of Quality Assurance and Quality Control experience within a cosmetics, chemicals, or related manufacturing environment.
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Demonstrated experience implementing quality systems and developing test plans.
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Experience with IQ/OQ/PQ, root cause analysis, statistical methods, and Design of Experiments (DOE).
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Knowledge of and hands-on experience with Nonconforming Material Reports (NCMR) and Corrective and Preventive Action (CAPA) processes.
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Knowledge of and experience with AQL and statistical sampling methods.
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Experience working in an analytical laboratory, including hands-on materials and microbiological testing.
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Direct experience using laboratory instruments such as HPLC, FTIR, viscosity meters, and pH meters.
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Experience with incoming material sampling and using FTIR for material identification.
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Ability to read, write, and speak fluent English; Spanish language skills are a plus.
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Strong critical-thinking skills and the ability to identify and understand the underlying causes of quality issues.
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Ability to quickly recognize and resolve problems using sound judgment, professionalism, and diplomacy.
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Positive attitude with excellent communication, negotiation, and interpersonal skills.
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Ability to foster and maintain a collaborative, team-oriented work environment.
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Ability to lift up to 35 pounds, stand, stoop, and bend as needed, and walk or stand on concrete floors for extended periods.
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Ability to sit at a desk and use/view a computer for prolonged periods.
??????Salary:$80-85k
The description above is intended to describe the general nature and level of work being performed and is not an exhaustive list of all duties, responsibilities, and qualifications required.
While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you!
If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. This role may also be eligible for additional compensation including incentive pay, discretionary bonuses, and a comprehensive benefits package, details of which will be provided during the hiring process.
Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, marital or veteran status, disability, genetic information, or any other protected status under applicable law.
We will provide reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation during the application or hiring process, please contact HR@pyramidcg.com
For positions subject to “Fair Chance” laws (including but not limited to California, Colorado, New York City, Los Angeles, and other jurisdictions), PCG will consider qualified applicants with arrest and conviction records in a manner consistent with applicable law.
Please refer to our website: www.pyramidcg.com for access to our Right to Work and E-Verify.