Head of Store Operations, Mall of America (Bloomington)

Location: Bloomington

State: Minnesota

Reference: 29007

Our client, a contemporary fashion brand, is hiring a Head of Store Operations Manager to join the team at their Mall of America (Bloomington, MN) location. Candidates must have open availability to work a full-time retail schedule including weekends and holidays as needed.

Job Duties Include:

  • Identify areas of opportunity to guarantee that store operations run efficiently
  • Monitor store KPI and rankings to be aware of best sellers and their inventory levels
  • Allocate resources according to needs through strong scheduling management
  • Support the reorganization of shopfloor and stockroom layout based on forecast and trends
  • Ensure associates are properly trained on store operations and procedures
  • Partner to ensure that all H&S procedures are respected and there are no safety hazards
  • Ensure that all store devices are in good condition and that technical issues are communicated to respective teams
  • Utilize tools to manage stockroom capacity and communicate situation to the visual commercial team
  • Implement traffic flow both in the fitting room and cash desk
  • Organize fitting room operations including organization of floor cells, cleaning, tidying, running, etc.
  • Ensure Back of House organization and tidiness of working areas and devices
  • Organize the team, tools, and time in efficient way during all deliveries
  • Coordinate the replenishment of the sales floor
  • Additional duties as needed and assigned

Job Qualifications Include:

  • 3+ years of fashion retail management experience
  • Excellent customer service experience
  • Previous cash handling experience
  • Results based approach
  • Excellent analyzing and organizational skills
  • Articulate with excellent communication skills
  • Strong numerate and literacy skills
  • Strong negotiation and conflict management skills
  • Passion for the fashion industry
  • Ability to stand for duration of shift & lift up to 50lbs.

Salary: $60-75k annually

The description above is intended to describe the general nature and level of work being performed and is not an exhaustive list of all duties, responsibilities, and qualifications required.

While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you!

If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. This role may also be eligible for additional compensation including incentive pay, discretionary bonuses, and a comprehensive benefits package, details of which will be provided during the hiring process.

Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, marital or veteran status, disability, genetic information, or any other protected status under applicable law.

We will provide reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation during the application or hiring process, please contact HR@pyramidcg.com

For positions subject to “Fair Chance” laws (including but not limited to California, Colorado, New York City, Los Angeles, and other jurisdictions), PCG will consider qualified applicants with arrest and conviction records in a manner consistent with applicable law.

Please refer to our website: www.pyramidcg.com for access to our Right to Work and E-Verify.



 



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