Achieving Great Customer Service

Anyone in the customer service industry knows all too well that “the customer is always right” and “the customer always comes first”. These two mantras are important when trying to remember the heart of your company. Likewise, positivity, gratitude, and communication are three pivotal aspects of great customer service. If your company is trying to […]

StartUps: The Benefits of Using a Recruiting Firm

Creating and maintaining a startup company can prove challenging in all aspects. For one, startup companies generally have larger risks associated with sustaining a long-term business. Research suggests that 25% of startups will go out of business within the first year of launching. However, companies that beat this statistic can largely attest their success to their employees. […]

Your Leadership Checklist

Some people are naturally inclined to lead; others acquire the skill. And when it comes to corporate leadership, there’s a quote from Justin Bariso that pulls together all the points on being a good leader: “Those who lead the most effectively concern themselves with action, not position.” In other words, the best leaders are the […]

Ways to Make Sure Your Employees are Happy

If you’re a leader of your company, the last thing you want is for employees to be unhappy! Even worse, you surely don’t want those unhappy employees leaving for other companies and leaving your team one less helping hand. Here are some signs that employees are not only unhappy, but they’re also looking elsewhere: Quality […]