Achieving Great Customer Service

Anyone in the customer service industry knows all too well that “the customer is always right” and “the customer always comes first”. These two mantras are important when trying to remember the heart of your company. Likewise, positivity, gratitude, and communication are three pivotal aspects of great customer service. If your company is trying to […]

How to be More Appreciative at Work

It’s important to acknowledge the things in life we’re most appreciative of. Appreciation of small and big things alike are important- especially when we take time out of our days to ensure our appreciation is known. Likewise, it’s important to remind ourselves about the great things so we  stay focused and driven in our work. […]